🚨 DAILY GRIPE
FROM THE GRIPE FILES
THE SUPPORT CHAT SAYS 'WE VALUE YOUR TIME' DURING A 40-MINUTE WAIT
The chat window says my time is important.
Then it tells me there are 27 people ahead of me.
I appreciate the sentiment, but the evidence is mixed.
Then it tells me there are 27 people ahead of me.
I appreciate the sentiment, but the evidence is mixed.
SHOW, DON'T TELL.